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Solutions - Communities of Practice...
Communities of Practice & Teams: In the context of ACTIVE Knowledge Management Process, the similarities of Communities of Practice  (CoP) and Subject Matter Responsible Teams (SMRT) is large and the differences are small. In order to implement an Active Process across an organization, SMRTs must first be chartered and the CoPs will come and go as needs change. Similarities                             SMRTs   -   Differences   -   CoPs               Adapt Chartered by      Self Chartered Collaborate Management by Shared Interest Innovate  by Expertise Learn                                                            Share Cross Functional Collaboration: True – Cross Functional SMRTs, having different perspectives, should document* their unique perspective about a topic in separate Practices to allow visible tradeoffs. False – Cross Functional SMRTs, having different perspectives, should mutually agree on the  content before writing a Practice. * SMRTS should agree on nomenclature and illustrations “Forgot I Know” Coaching: For a given topic, people will fall into or are transitioning between one of four knowledge holder states; the  Novice, the Apprentice, the Mentor and the Expert. The Novice is not aware that they do not know the topic.  The Apprentice or student is aware that they do not know the topic.  The Mentor or teacher knows they know the topic and can readily  explain the What’s and the Why’s. The Expert operates in the zone no  longer aware that they know. The Why’s, When’s, Where’s have long  been stored away allowing them to execute expediently with ease  unencumbered with explanations. Experts often require one-on-one  coaching to move them back into the Mentor state where they will be  more effective in  sharing the knowledge with others.